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Washington Statutory Solar RightsHotline: (800) 551-4636 | WA L&I: (800) 647-0982

Washington Solar Consumer Protection Laws, Cancellation Window & AG Complaint Playbook

Complete statutory reference for Washington homeowners: exercise your right to cancel a door-to-door solar contract, file an online fraud complaint with the Washington State Attorney General Consumer Protection Division & WA Dept. of Labor & Industries (L&I), claim restitution from state contractor bonds/recovery funds, and invoke the federal FTC Holder Rule against solar lenders.

Statutory Right of Rescission / Cooling-Off Period
3 Business Days (RCW 63.14.154 Retail Installment & Door-to-Door Sales) + Strict Solar Consumer Protections (RCW 19.280 / HB 1427)
State Attorney General Enforcement Desk
Washington State Attorney General Consumer Protection Division & WA Dept. of Labor & Industries (L&I)
Open Official WA Complaint Portal ↗(800) 551-4636 | WA L&I: (800) 647-0982

1. Washington Deceptive Trade Practices (UDAP), Recovery Funds & Mandatory Disclosures

State UDAP / Deceptive Trade Practices Statute & Treble Damages

Washington Consumer Protection Act (CPA, RCW 19.86) & Residential Solar Energy Installations Act — Violation of Solar Contract Rules Is a Per Se CPA Violation Carrying Treble Damages (up to $25,000 bonus) + Attorney Fees!

Contractor Licensing Board Recovery Fund & Surety Bond Recourse

Washington L&I Mandatory General/Specialty Contractor Surety Bond ($15,000–$30,000 Direct Superior Court Bond Claim) & Electrical Contractor Bond

Mandatory Washington Solar Contract & Financing Disclosures

Mandatory Washington State Residential Solar Contract Disclosure (Dealer Fees, NREL PVWatts Assumption, Net Metering & Cancellation Rights)

2. Washington Solar Permitting, Incentives & Quote Audit Resources

1-Click Legal Demand & AG Complaint Generator

3. Ready-to-Copy Washington Attorney General & FTC Holder Rule Demand Letter

Fill in the bracketed fields, attach your signed solar contract and loan promissory note, and submit to the Washington Attorney General Consumer Protection Division while mailing a Certified copy to your solar lender:

FORMAL SOLAR FRAUD & FTC HOLDER RULE COMPLAINT — STATE OF WASHINGTON
================================================================================
TO:      Washington State Attorney General Consumer Protection Division & WA Dept. of Labor & Industries (L&I)
         Consumer Fraud & Home Improvement Enforcement Unit
         Online Portal: https://www.atg.wa.gov/file-complaint
         Hotline: (800) 551-4636 | WA L&I: (800) 647-0982
CC:      Federal Trade Commission (FTC) & Consumer Financial Protection Bureau (CFPB)
         [Name of Solar Lender: e.g., GoodLeap / Mosaic / Sunlight / Dividend Finance]
DATE:    [Current Date]
FROM:    [Your Full Legal Name]
         [Your Street Address, City, WA ZIP]
         [Your Phone Number & Email Address]

RE:      FORMAL COMPLAINT FOR DECEPTIVE SOLAR SALES PRACTICES, STATUTORY DISCLOSURE
         VIOLATIONS & FTC HOLDER RULE DEMAND (16 CFR PART 433)
         Solar Installer / Sales Dealer: [Name of Solar Company & License #]
         Solar Loan Servicer & Account #: [Lender Name & Account #]
         Total Financed / Contract Amount: $[Total Contract Price]

Dear Consumer Protection Investigator & Lender Compliance Officer:

I am filing this formal statutory complaint pursuant to Washington Consumer Protection Act (CPA, RCW 19.86) & Residential Solar Energy Installations Act and the Federal Trade Commission (FTC) Holder in Due Course Rule (16 CFR Part 433) regarding a residential solar transaction executed at my primary residence in Washington.

1. SUMMARY OF STATUTORY & CONTRACTUAL VIOLATIONS:
   • Unlawful Misrepresentation of Utility Bill Offset, Federal Tax Credits (IRC § 25D), and Hidden Loan Dealer Fees (25%–35% undisclosed principal markup in violation of the Truth in Lending Act, 15 U.S.C. § 1601).
   • Violation of Washington Mandatory Solar / Home Improvement Disclosure and Cancellation Statutes (3 Business Days).
   • Breach of Contract & Abandonment / Failure to Achieve Timely Utility Permission to Operate (PTO) or Honor Express Warranties.

2. RECOVERY FUND & SURETY BOND NOTICE:
   Please cross-reference this complaint with Washington L&I Mandatory General/Specialty Contractor Surety Bond ($15,000–$30,000 Direct Superior Court Bond Claim) & Electrical Contractor Bond and freeze or audit the contractor’s active license and surety bond on file in Washington.

3. FORMAL NOTICE OF CLAIMS & DEFENSES TO LENDER UNDER 16 CFR PART 433 (FTC HOLDER RULE):
   Pursuant to the mandatory FTC Holder Rule Notice printed in my solar loan contract, the lender stands in the shoes of the solar seller and is subject to all claims and defenses I assert herein. I hereby demand:
   (a) Immediate cancellation and rescission of the solar loan contract (or a permanent principal reduction equal to $[Amount of Damages / Completion Cost]);
   (b) Termination of any UCC-1 fixture filing recorded against my Washington real property title under UCC § 9-513; and
   (c) Placement of my loan account in formal "Disputed Status" under the Fair Credit Reporting Act (15 U.S.C. § 1681s-2) with zero adverse credit reporting pending resolution.

Enclosed are copies of my signed Solar Installation Agreement, Promissory Note, Utility Bills, and Photographic / Permit Evidence. I certify under penalty of perjury under the laws of the State of Washington that the foregoing is true and correct.

Respectfully submitted,

________________________________________
[Your Signature & Printed Name]

Washington Solar Consumer Protection FAQ

How many days do I have to cancel a residential solar contract in Washington?

In Washington, homeowners have a statutory 3 Business Days (RCW 63.14.154 Retail Installment & Door-to-Door Sales) + Strict Solar Consumer Protections (RCW 19.280 / HB 1427). Furthermore, if the solar salesperson failed to provide the mandatory written Notice of Cancellation or Mandatory Washington State Residential Solar Contract Disclosure at the time of signing, your legal right to rescind the contract is extended under Washington and federal consumer protection law until proper disclosures are delivered.

Can I sue a deceptive solar company for triple (3x) damages in Washington?

Under Washington Consumer Protection Act (CPA, RCW 19.86) & Residential Solar Energy Installations Act — Violation of Solar Contract Rules Is a Per Se CPA Violation Carrying Treble Damages (up to $25,000 bonus) + Attorney Fees!, Washington homeowners harmed by willful solar misrepresentations, hidden dealer fees, or unpermitted installations can pursue statutory remedies—and thanks to the federal FTC Holder Rule (16 CFR Part 433), you can assert those exact same claims and defenses directly against your solar loan lender to cancel or reduce your loan balance.

What if my Washington solar installer went bankrupt before finishing my system?

First, file a formal complaint with the Washington State Attorney General Consumer Protection Division & WA Dept. of Labor & Industries (L&I) ((800) 551-4636 | WA L&I: (800) 647-0982) and pursue restitution through Washington L&I Mandatory General/Specialty Contractor Surety Bond ($15,000–$30,000 Direct Superior Court Bond Claim) & Electrical Contractor Bond. Simultaneously, serve the ready-to-copy FTC Holder Rule Demand Letter on this page via Certified Mail to your solar lender and the CFPB.